If the car has been delivered and has additional damage not included in the advertised/technical report, e.g. to the bodywork, make an entry in the consignment note in the presence of the driver with a description of the defects and take as detailed photographic documentation as possible.

If the car is not as described (e.g. different equipment than declared), document this condition.

In both of the above cases, send a scan and photos within 24 hours to [email protected] and the CarsOnNet team will verify this information and take immediate steps to resolve the situation.