Frequently Asked Questions

Can I pick up the car in person?

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The best and safest form of delivery of a car is the service provided by our company. Otherwise, we recommend to collect the cars only by specialized transport companies for this purpose. Own pick-up and return by car to the customer's seat is possible, however, it is the customer who has to take care of all formalities such as vehicle insurance or license plates. CarsOnNet is not responsible for any problems with self-collection or transport organized by an external company. The car will be released from the place of collection ONLY on presentation of a PUA document (Pick up Authorization). ATTENTION! Some parking lots do not allow for personal pick-up of the car, so please verify the instructions contained in the PUA document, or in case of doubt, contact the Customer Service Office. - E-mail: [email protected] - Tel: +48 767434006

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